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Career

Lead Product Designer
Clearpath Robotics, Inc.
Sunnyvale, CA / Kitchener, ON, Canada
February 2016 - July 2016
Job Details
  • Front-End Design and Development. Designed new user interface for the OTTO Fleet Management System. Assisted remote programming team by learning product code base and performing front-end coding work (HTML, CSS, Javascript).
  • Key Feature Roadmap Definition. Worked with Product Management, Engineering and Account Managers to define and document the product roadmap for key features of the OTTO Self Driving Vehicle Fleet Management System.
  • Sales Documentation Development. Developed sales-facing documentation to describe product features, limitations and availability.
  • Product Requirements Process Development. Developed a new product requirement documentation process to better define product features, communicate timelines, and enable traceability of product requirements.
Sr. Interaction Designer
Intuitive Surgical, Inc.
Sunnyvale, CA
August 2013 - February 2016
Job Details
  • Product Owner: System User Interface. Worked as a member of cross-functional Agile hardware/software teams to define, document and prioritize requests for user interface feature changes. Worked on both regularly scheduled software releases and new product development activities. Wrote and maintained detailed interaction design documentation on all system user interface features as part of ensuring product design traceability.
  • Interaction Design. Defined, implemented and evaluated user-interface design solutions for the addition of new instruments and system features to the da Vinci Xi Surgical System. Reponsible for ensuring all solutions integrated safely and gracefully into the existing daVinci Xi Surgical System architecture.
  • Front End Development. Performed front-end implementation for system touchpad user interface features (in QML and Javascript) and vision cart touchscreen features (Javascript/C).
  • User Research and Testing. Conducted user research (through user-observation and interviews) and conducted formal and informal user-testing (human factors testing) to identity potential failures due to usability errors in the design. Worked closely with Human Factors Engineers in the development and validatation of formal Use Risk Analysis Documentation. Documented product issues and drove improvements through cross-functional product teams.
  • Use Risk Analysis. Assisted Human Factors Engineers in the development and validation of Use Risk Analysis Documentation required for product submission to the FDA.
  • Use-Related Complaints Evaluation. Reviewed field complaint data to identify and prioritize potential usability issues reported after product launches.
  • New Feature Validation Testing. Developed traceable test documentation to enable System Validation Team to test new system features. Provided technical assistance to test teams to facilitate product verification testing.
  • Technical Training and Training Development. Provided regular technical training on new system features to Technical Training, Marketing, and Clinical Engineering teams. Provided technical input to the Technical Publications and Training groups used in the development of product user manuals, product labeling and training. Assisted with the development of customer-facing training materials.
Sr. Technical Product Manager, Advanced Instruments
Intuitive Surgical, Inc.
Sunnyvale, CA
February 2011 - August 2013
Job Details
  • Product Owner: Advanced Instruments and Accessories. Worked in cross-functional Agile hardware/software teams to formally document product requirements for new instruments, related accessories and required user interface changes. Responsible for keeping product requirement documents current and traceable throughout the lifecycle of the product and verifying all product features were implemented as documented.
  • Interaction Design. Defined and managed the implementation of user-interface design solutions for the addition of new advanced instruments (da Vinci Si Vessel Sealer and Stapler) to the da Vinci Si Surgical System.
  • User Research and Testing. Conducted user research (through user-observation and interviews) and conducted formal and informal user-testing to identity potential failures due to usability errors in product design. Documented product issues and drive corrections through cross-functional product teams.
  • Third Party Supplier Design and Development. Managed development of Vessel Sealing Generator and VIOdV Integrated Electrosurgical Generators with third-party supplier. Developed product requirements, designed user interface for generators and managed development of units and product validation with 3rd party supplier.
  • Technical Training and Training Development. Provided technical input to the Technical Publications and Training groups used in the development of product user manuals, product labeling and training. Assisted field training teams with initial customer training.
  • Post-Launch Monitoring. Assisted clinical teams with first product use at customer sites. Monitored products post-launch for technical issues and brought improvement requests to product teams.
Manager, Product Support
Intuitive Surgical, Inc.
Sunnyvale, CA
January 2007 - February 2011
Job Details
  • Group Manager. Managed team of 5 Product Support Engineers and 1 Product Documentation Specialist.
  • Cross Functional Team Leader. Lead cross-functional teams (engineering, manufacturing, field service, quality, regulatory) to review and address field product quality issues.
  • New Product Introduction. Directed Product Support team through multiple product launches, requiring the development of multiple field repair and maintenance procedures, identification and stocking of Field Replaceable Units (FRUs), field failure monitoring, and field engineer, distributor and repair technician training.
  • Quality Analytics. Analyzed field failure data, developed failure reports and presented field product failure trends in quarterly quality review meetings. Escalated field quality issues with in-house Engineering teams.
  • Regulatory Compliance. Ensured compliance of field service documentation and procesures with applicable regulatory requirements. Worked closely with Regulatory Affairs Group to ensure proper release and implementation of all field corrective actions.
Product Support Engineer
Intuitive Surgical, Inc.
Sunnyvale, CA
October 2001 - January 2007
Job Details
  • Third Tier Technical Support. Performed remote and on-site advanced technical support for world-wide Field Service group.
  • Engineering Issue Escalation. Served as liaison between Field Service Engineers and in-house Design Engineers when addressing difficult field technical issues.
  • New Product Service Design. Acted as the 'voice of field service' in cross-functional new product development teams to make sure new products were designed to be efficiently and effectively serviced in the field. Performed user-testing with Field Engineers, on-site and in-house, to ensure usability of new service procedures and processes.
  • Technical Documentation Development. Developed, evaluated and released service processes and documentation used by Field Service Engineers for maintenance, repair and upgrade of robotic system components in the field.
  • Technical Training and Training Development. Developed training materials and performed training for Field Service Engineers, Distributor Partners and In-house Repair Technicians.
Nuclear Reactor Operator / Nuclear Field Electronics Technician
U.S. Navy
December 1995 - October 2001
Job Details
  • Nuclear Plant Operation. Responsible for the safe operation of nuclear reactor plants on a Nimitz-class aircraft carrier (USS John C. Stennis, CVN-74) during underway and shutdown conditions.¬†Performed reactor startups and shutdowns while monitoring plant parameters to ensure reactor safety.
  • Control Systems Maintenance and Repair. Performed regular maintanance and calibration of plant monitoring equipment.
  • Quality Reporting. Assembled monthly reports on reactor parameters for submission to naval regulatory agency.

Education

B.S. Zoology, with concentration in Ecology, Evolutionary and Organismal Biology.
Michigan State University
East Lansing, MI
May 1995
Naval Nuclear Power School
U.S. Navy - Naval Nuclear Power Training Command & Nuclear Prototype Facility
Orlando, FL / Charleston, SC
February 1995 - August 1997
Nuclear Field Electronics Technician 'A' School
U.S. Navy - Naval Nuclear Power Training Command / Nuclear Prototype Facility
Orlando, FL
August 1995 - December 1997

Continuing Education

Leading Creative Ideation
Cooper
San Francisco, CA
2014
Design Leadership
Cooper
San Francisco, CA
2013
Design Thinking
Cooper
San Francisco, CA
2013
LEAD: Learn Engage Achieve Deliver
Women Unlimited, Inc.
San Francisco, CA
2012

Skills

Design

Illustrator . Photoshop . InDesign . XD . Premiere . After Effects . Sketch . Omnigraffle . Procreate . Blender . Maya . ZBrush

UX

User Studies and Research . Usability Testing and Validation . Human Factors Risk Analysis . User Journey Mapping . Workflow Analysis . Storyboarding . Rapid Prototyping

Development

HTML . CSS . Javascript . C++ (familiarity) . Qt / QML . Unity (familiarity) . Git . JIRA . Confluence . Agile Software Development

Other

Drawing . Illustration . Painting . Electrical and Electronics . Carpentry . Music: Voice, Piano, Guitar

Patents

USER INTERFACES AND DISPLAYS FOR FLUX SUPPLY UNITS
Inventors: Julie L. Berry, Joseph M. Arsanious, Paul W. Mohr
Publication Number: 20180221100
Type: Application
Filed: June 10, 2016
Publication Date: August 9, 2018
Applicant: Intuitive Surgical Operations, Inc.
SYSTEM AND METHOD FOR PATIENT-SIDE INSTRUMENT CONTROL
Inventors: Hsien-Hsin Liao, Julie L. Berry, Pushkar Hingwe, Brandon D. Itkowitz
Publication Number: 20180168756
Type: Application
Filed: June 10, 2016
Publication Date: June 21, 2018
Applicant: Intuitive Surgical Operations, Inc.
GUIDED SETUP FOR TELEOPERATED MEDICAL DEVICE
Inventors: Michael Hanuschik, Julie L. Berry, Joseph Arsanious, Paul W. Mohr, Brandon D. Itkowitz, Paul G. Griffiths
Publication Number: 20170172674
Type: Application
Filed: March 17, 2015
Publication Date: June 22, 2017
Applicant: Intuitive Surgical Operations, Inc.
SYSTEM AND METHOD FOR REDUCING BLADE EXPOSURES
Inventors: David W. Weir, Julie L. Berry, Melissa D. Lippiatt, Daniel P. Saraliev, Melody Wu
Publication Number: 20180161052
Type: Application
Filed: May 13, 2016
Publication Date: June 14, 2018
Applicant: Intuitive Surgical Operations, Inc.
TELEOPERATED SURGICAL SYSTEM EQUIPMENT WITH USER INTERFACE
Inventors: Julie L. Berry, Paul W. Mohr
Publication Number: 20150257814
Type: Application
Filed: March 17, 2015
Publication Date: September 17, 2015
Applicant: Intuitive Surgical Operations, Inc.
SYSTEMS AND METHODS FOR ONSCREEN MENUS IN A TELEOPERATIONAL MEDICAL SYSTEM
Inventors: Brandon D. Itkowitz, Julie L. Berry, Anthony M. Jarc, Amy E. Kerdok
Publication Number: WO2018031861
Type: Application
Filed: February 15, 2018
Publication Date: pending
Applicant: Intuitive Surgical Operations, Inc.